1. What is hail damage and how does it affect my roof?
Hail are frozen pellets of rain that fall in showers. They fall in different shapes, sizes, and at different velocities and can cause extensive damage to your roof. When hail hits your roof and home, it can cause dents, holes, cracks, granular loss, and tears in your shingles, siding, and other surfaces. All of these types of damage can lead to leaks and costly water damage to your home. Have our Atlanta roof repair experts provide a free analysis and identify any issues before they become bigger problems.
2. After a hail storm, should someone inspect my home?
Absolutely! It is very important to get a thorough inspection of your roof by a knowledgeable roofing company when hail damage is suspected. This will address any small problems before they develop into larger problems. We can provide a free, detailed inspection report of your roof and discuss any problems that should be addressed. Our consultation is risk and obligation free.
3. If I can’t see hail damage on my roof, do I still need to call a professional?
Hail damage is very hard to spot from the ground. It also requires a trained eye to know what type of damage to look for. It is always recommended that you call a professional roofing company after a hail storm. Our consultations are always free but the peace of mind they provide is priceless.
4. Is hail damage covered by the manufacturer’s warranty or homeowner’s insurance?
Though hail damage is not usually covered by a manufacturer’s or builder’s warranty, it is covered under most homeowner’s insurance policies. It is impossible for our company to know exactly what is and isn’t covered under your particular policy so we recommend that you contact a Public Adjuster, once our inspection is complete, to assess what your out-of-pocket costs may be. They can also assist you in submitting your claim to your insurance company.
5. Do I need to have a professional evaluation in order to submit a claim for hail damage to my insurance company?
It is not required to have a professional evaluation to submit a claim, however, your claim is more likely to be approved by your insurance company if they have documented proof from a professional roofing company that hail damage exists. It is important to remember that insurance adjusters work for insurance companies, not for the consumer. This means that it is their job to save the insurance company money. Without a professional diagnosis, the insurance adjuster is more likely to deny your claim to save their company money. Remember, our evaluation doesn’t cost you anything and will go a long way in helping to validate your claim.
6. What is the roof inspection process like?
We provide FREE roof inspections and consultations for all of our customers, whether hail damage is found or not. We will inspect your roof from above, not from the ground. While we are inspecting your roof, we will document our findings with pictures that we will show and discuss with you once we are back on the ground. While we may not find hail damage, we may find other issues that need to be addressed. We will discuss all of our findings with you, show you pictures, recommend the best solution, and discuss cost and financing options. We want the opportunity to serve you, but after our free inspection you are not under any obligation to use our services. We recommend that you consider our findings and their importance to the life of your roof.
7. If my roof isn’t leaking, can I still file a claim?
In most cases, hail damage will not cause a leak right away. However, waiting for a leak to begin can become much more costly for you and your insurance company. Most insurance companies will honor a claim where damage has been discovered, even before a leak is present. It is important for a professional to document the areas requiring repair so that the insurance company may see proof of their need.
8. Will I have to pay more than my deductible?
We cannot say, for sure, whether you will pay more than your deductible or not. That will depend upon the items that your insurance company does or does not cover. We will provide you with a detailed assessment of damages, materials required, labor, etc. so that we can help to minimize the effect of unexpected expenses. However, we recommend that you speak with your insurance adjuster or Public Adjuster to determine any uncovered expenses you will be expected to pay.
9. Is it necessary for us to be present during my meeting with the insurance adjuster?
It is highly recommended that one of our representatives assists you during your meeting with your insurance adjuster. An insurance adjuster may miss important details or miscalculate the size or age of your roof during their assessment and this could end up costing you more money in the end.
10. Does my roof’s age matter when submitting an insurance claim for hail damage?
In situations where hail damage is present, our roofing experts will work with you and your insurance company to get you a new roof regardless of the age of your current roof. If your insurance company denies coverage, for any reason, we recommend that you acquire the services of a Public Adjuster to assist you with your claim.
11. It has been more than six months since the hail storm that damaged my house, what are my options?
Claims should be submitted as soon as possible. However, if your home was not inspected immediately after the storm, we will do our best to provide you with the detailed information you will need to get your claim approved. Call Us now to schedule your free roof inspection, don’t wait!